Property · Multi-location
Regional 55+ Community Property Network
A multi-property front office rebuilt end to end — the engagement that became the blueprint for our own platform.
The problem
They were quietly losing 5–10 buyer inquiries every day. Not because demand was weak — because the front door leaked. A part-time call router and an answering machine dropped calls, the website gave visitors no way to ask a question, and Google reviews sat unanswered.
What we built
- AI voice agent that answers and qualifies every call, then logs it to their CRM
- Website chatbot on each property site — a lead channel that did not previously exist
- Social posting tripled to 3x/week, automated from their own photo library
- Automated personalized responses to every 3+ star Google review
- Google Business Profile management across a large multi-location account
- Lead routing that pushes specific communities exclusively to the right back-office system
- One portal to manage all of it
Where it stands
- 5–10 buyer inquiries per day recovered
- 1–2 brand-new chatbot leads per property, per day
- Social output tripled with zero added staff time
- Every review answered
- Expanded across additional properties, then migrated onto our own platform
No additional ad spend. They simply stopped the leak.
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