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NFM Labs
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Dashboards & Reporting

Client-facing and internal dashboards that turn automation output into something a non-technical owner can actually read.

The thinking

An automation nobody can see is an automation nobody trusts. We build the reporting layer that closes that gap: call logs with in-browser recording playback, lead sources broken out by practice area or property, per-automation health, and plain-language summaries. These get handed to the client's staff — so they're built to be read by an office manager, not an engineer.

Best for

Any business running automation it can't currently see, and agencies who need to show clients the work.

A worked example

Live in productionLegal · Multi-practice

Regional Multi-Practice Trial Firm

Replaced an answering service with structured intake, practice-area routing, and a dashboard the staff actually opens.

Read the breakdown

What's included

  • Client-facing dashboards with their own access control
  • Call logs with recording playback and transcripts
  • Lead attribution by source, practice area, or location
  • Per-automation health and failure surfacing
  • Scheduled digests and exports
  • Read-only architectures that can't disturb the system they report on